Your privacy matters to us. This policy explains what personal data Win Pak collects from Pakistani players, how that data is used, how it is protected, and what your rights are in relation to your information. Please read it alongside our Terms and Conditions.
Quick summary: Win Pak collects only the information needed to run your account, process PKR payments, and keep the platform secure. We do not sell your personal data. You can request access to, correction of, or deletion of your data at any time by contacting our support team.
This Privacy Policy applies to all services offered by Win Pak through the website winpak.fun and the Win Pak mobile app. It explains how we handle the personal information of registered players and website visitors based in Pakistan.
Win Pak is committed to handling your personal data with care. We collect only what is genuinely necessary to provide you with a functional, secure gaming experience in PKR. We do not run advertising networks, we do not build profiles for sale to third parties, and we do not share your data with anyone who does not have a direct operational role in delivering Win Pak's services to you.
By registering a Win Pak account or using the platform in any capacity, you acknowledge that you have read this Privacy Policy and that you agree to the data practices described here. If you do not agree, please do not register or continue using the platform.
This policy should be read alongside the Win Pak Terms and Conditions. Both documents form part of the agreement between you and Win Pak when you use our platform.
Win Pak collects personal data through several channels: your registration form, ongoing account activity, payment transactions, and your interactions with the platform. Below is a summary of the categories of data we collect and why.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC details (when required for verification) | Account registration, age verification, KYC compliance |
| Contact Data | Mobile number, email address | Account communication, support queries, security alerts |
| Payment Data | JazzCash/Easypaisa account reference, bank account details, transaction records | Processing PKR deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser/app version, operating system | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Games played, bet history, session duration, login times | Responsible gaming monitoring, account management, dispute resolution |
| Communications Data | Support chat transcripts, email exchanges | Resolving queries, quality assurance, compliance record-keeping |
The majority of the personal data Win Pak holds about you is data you provided yourself — when you filled in the registration form, when you contacted support, when you submitted verification documents, or when you updated your account details. We rely on you keeping this information accurate and up to date.
When you use the Win Pak website or app, certain technical data is collected automatically. This includes your IP address, the type of device and browser you are using, and basic session information. This data is used for security monitoring and to help ensure the platform performs properly on the wide range of Android and other devices that Pakistani players use.
Win Pak uses personal data only for the purposes set out in this policy. We do not use your data for purposes that would be inconsistent with what you would reasonably expect when registering a gaming account. The main uses are:
Marketing communications: Win Pak may send you promotional messages about bonuses, new games, or PSL and cricket betting markets via your registered contact details. You can opt out of marketing communications at any time by contacting support. Opting out does not affect service-related communications such as security alerts or payment confirmations.
Because Win Pak operates exclusively in PKR using Pakistani payment methods, the payment data we handle is specific to those channels. When you make a JazzCash or Easypaisa deposit, we receive a transaction reference and confirmation from the payment provider. We store the transaction reference, the amount, and the timestamp — we do not store your full JazzCash or Easypaisa PIN or password at any point.
For bank transfers and debit card transactions, we retain the minimum information necessary to confirm payment receipt and to process withdrawals back to the same method. Account numbers and card details used for verification purposes are stored in encrypted form and are accessible only to authorised members of the payments team.
Win Pak does not process card payments directly on our servers in a way that would expose your full card details to our platform staff. Card transactions are routed through payment processors whose own security standards and privacy practices apply to the card data they handle. You can review the privacy practices of JazzCash, Easypaisa, and Raast through their respective platforms.
Win Pak does not sell your personal data to third parties. We do not share your information with advertisers or data brokers. Your data may be shared with the following categories of third parties only where it is necessary to deliver our services or meet our obligations:
All third parties with whom Win Pak shares personal data are required to handle that data in a manner consistent with this Privacy Policy and applicable data protection standards. Win Pak does not permit third-party service providers to use your data for their own purposes beyond the specific service they are providing to Win Pak.
Win Pak retains your personal data for as long as your account is active and for a reasonable period after account closure. The specific retention periods for different categories of data are guided by the purpose for which the data was collected and any applicable legal requirements.
When data is no longer required for any of the purposes set out in this policy and no retention obligation applies, Win Pak will securely delete or anonymise it. You may also request deletion of your personal data — see the Your Rights section below for how to do this.
Win Pak takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, or disclosure. These measures include:
Security is a shared responsibility. Win Pak's technical measures protect data on our side, but you are responsible for keeping your login credentials confidential, using a strong and unique password for your Win Pak account, and notifying support promptly if you suspect unauthorised access. Win Pak staff will never ask for your password.
Win Pak uses cookies and similar tracking technologies on the website and in the app. Cookies are small data files stored on your device that help the platform recognise your session, remember your preferences, and monitor usage patterns for security and optimisation purposes.
You can manage cookie settings through your browser. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will affect your ability to use Win Pak. Analytics and preference cookies can be disabled without preventing core platform functionality.
As a Win Pak player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact Win Pak support through the live chat on the platform or via email at [email protected].
Win Pak will acknowledge your request and respond within a reasonable period. If your request involves a complex data subject access request or deletion that requires verification, we may ask you to confirm your identity before proceeding — this is to protect you and ensure that we only share or delete data in response to a request from the genuine account holder.
Win Pak is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the Win Pak platform in any way.
If Win Pak becomes aware that personal data has been collected from a person under 18 — whether through our own age verification processes or through a notification from a parent or guardian — we will take immediate steps to close the relevant account, return any deposited funds to the payment method used, and securely delete the personal data of the minor from our systems.
If you are a parent or guardian and you believe your child has registered a Win Pak account, please contact support immediately. We will act on verified reports promptly.
Win Pak may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable standards. When we make changes, the updated policy will be published on this page with a revised effective date.
Where changes are material — meaning they significantly affect how we collect or use your personal data — Win Pak will make reasonable efforts to notify registered players through the contact details on their account before the changes take effect. For minor clarifications or updates that do not change the substance of our data practices, we will update the policy without individual notification.
Your continued use of Win Pak after a revised policy has been published constitutes your acceptance of the updated terms. We recommend checking this page periodically so you are always aware of how your data is being handled.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how Win Pak has handled your personal information, please get in touch with our support team. We are available 24/7 and will do our best to respond to privacy-related queries as a priority.
Contact Win Pak support via live chat on the platform, or by email at [email protected]. For data rights requests, please include your registered contact number and a brief description of your request so the team can assist you efficiently.
For responsible gaming concerns, visit the Responsible Gaming section of the Win Pak platform, where you will find self-assessment tools, guidance on setting PKR budget limits, and instructions for activating self-exclusion.
Six ways we keep your personal data and PKR account information safe
All data transmitted between your device and Win Pak — including login credentials, payment details, and account information — is encrypted in transit using TLS. Sensitive data stored on our servers is encrypted at rest.
Your JazzCash, Easypaisa, Raast, and bank details are handled with strict access controls. Win Pak stores only what is needed to process your transactions — we never store full PINs, passwords, or unnecessary payment credentials.
Win Pak does not sell your personal data. Full stop. Your information is shared only with the operational partners — payment processors, game providers, and verification services — that are directly involved in running your Win Pak account.
Win Pak collects only the data genuinely needed to run your account safely. We do not collect biometric data, location tracking beyond IP, or social media profiles. If we do not need it to serve you, we do not collect it.
Access, correct, or delete your personal data any time. Win Pak's support team handles data rights requests promptly. You can also opt out of marketing communications at any time without losing access to your account or platform features.
Win Pak's systems are monitored around the clock for unusual activity. Suspicious login attempts, unusual transaction patterns, and potential account takeover attempts trigger automated alerts that our security team acts on immediately.
Register free, deposit PKR via JazzCash or Easypaisa, and enjoy cricket betting, live casino, slots, fish games, bingo, and more — knowing your personal data is handled with care.
By registering you confirm you are 18+ and agree to the Win Pak Terms and Conditions and this Privacy Policy.